Monday, June 02, 2008

never-ending hassles...

Having bought this car seems like “it was never meant to be” from the start. I hate to think of it as some sort of “bad luck” but the troubles are just never-ending.

Being a 1st time buyer, not to mention that we didn’t have an ample time to review all the documents while in their premises, the Business Manager’s (BM) approach looked like it was mandatory for us to get all the extended warranty/add-ons for the car. I must admit that it was written in one of the papers that these are optional. I still believe though that it is the BM’s responsibility to specify that which she didn’t. And while it’s not going to change the monthly mortgaged amount, it would have still been better if these add-ons were applied to the full amount owed. The problem is that the salesman picked up the car the next day after we bought it to install some things and finish the waxing. IFC and I (on separate occasions), told him not to as we wanted to cancel everything. He clearly said it has nothing to do with it. It turned out that $6885 worth of optional items can no longer be cancelled as they are already set up in the car. The only consolation is that we can put that amount on top of the resale value in case we sell or trade it in. We will cancel the rest amounting to $4295 tonight. Bottom line, it’s like we bought 2 cars.

Then on Saturday, we parked the car at a Burger King so buy IFC’s house slippers at a store across the street. It didn’t even take us 10 minutes and IFC saw the car being towed. I wouldn’t believe him at 1st but he ran and knocked on the driver’s window. He said we’re illegally parked as he saw us walked the other direction. We were asked to pay $150… in cash. He showed no mercy at all and when I asked for a copy of the receipt, he said… “Then, give me your driver’s license. I will put tax on it so you have to give me $13 more.” Again, being our 1st time, we just gave in to it to end the conversation.

Call us stupid but I still feel that it’s simply like taking advantage of other people’s vulnerability. This whole ordeal became a big lesson for us… that we have to be more wary next time.

I still can’t get over it though! Arrgghh!!!

2 comments:

flowerdrumsong said...

OMG!!! That crook of a cop - the nerve!!! Sorry to hear about this mishaps - I am surprised though about how pushy their marketing person is - surely, you still are the customer and therefore, you have a say on this, right???? Can't you call the Better business bureau if you feel that they misinformed you?

Faye said...

hi, weng! it wasn't actually a cop... just a regular employee working for a towing co. i guess. and yes we are actually thinking of filing a complaint. grrrr!!! thanks though. :)